How long does it take to receive an order?
Our average delivery times at BLEUROC are 3 to 5 working days.
What is your return policy if the product is not suitable for me?
At BLEUROC, your satisfaction is our priority. For unopened and unused products, you have 30 days to return them for a full refund. If you have any questions or concerns about an opened product, please don't hesitate to contact our customer service team so we can find the best solution together.
Who delivers my item and what are the delivery times?
Your items are delivered via your local postal service. Delivery times vary depending on your local post office.
I entered the wrong delivery address, what should I do?
Don't panic! If your BLEUROC order hasn't been shipped yet, contact us immediately and we'll be happy to update your information. Otherwise, and in accordance with our terms and conditions, once an order has been shipped from our warehouse, no further changes can be made.
What happens if no one is home?
Don't worry, your items will be left in your mailbox if they are small enough. Otherwise, your package will be left at your local post office for you to pick up.
What are the payment methods?
Currently, you can pay by credit card and PayPal on our website. We do not accept bank checks, bank transfers, or cash on delivery.
Is your site secure?
BLEUROC is 100% secure. And to be honest, we could even say it's 300% secure.
Here's why:
First, the site you are visiting is on an HTTPS server (the small green padlock on the left side of this page's URL is there to remind you).
Most websites only secure their shopping cart and payment processing. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware.
Finally, regarding payment, we use Stripe, which are the benchmarks in terms of online transaction security.
In summary, you order with complete security.
